Wednesday, February 11, 2009

Twin Speak...The 'Deli Assistant'.

Frankie: So I was out and about yesterday doing my weekly, but more like fortnightly, grocery and food shopping. As mentioned in previous posts, things are a bit tight. Too the point at the moment, that I was even contemplating if I really needed Toilet Paper this week and to for ego it for a yummy pack of super fat Lamb Shanks...

Now, I really didn't want to post my next 'Annoyance' post consecutively after my #1 Annoyance post. Because I really don't like whinging all the time, however, as I was doing my shoestring budget shopping, I encountered the dreaded 'Deli Assistant'.

Now, lately I have noticed how the customer care factor has gone out the window with these assistants. Not too mention the fact, that I believe all Deli assistants have been briefed on trying to rip off the customer with excess 'produce stuffing' to ensure additional grams and kilos are packaged in the customer bag and ultimately paid for. It's a conspiracy.

So as I am perusing what I want, I notice my favourite cheese imported from Europe. Now, knowing that I could barely afford the essentials, I didn't really need or could afford the cheese. So I opted for a measly 50grams just for a taste. As the 'Deli Assistant' starts to get my order, she cuts off this huge chunk, bags it and then says to me, "Will 250grams do??"

"Ummm, what do you think??" I say in my head?? Well, maybe if she said '55g' or even '60g', but 250 grams, "will that do"??? Yes, that will do! And while you're at it, how about I just place back the bread, eggs and milk that I was thinking of purchasing because now I can't afford it with that hunk of cheese you seem to be handing to me??

And as I stare at her with my incredulous look, I think she gets the message and places more than 3/4 of it back in the little cheese tub and bags my 54gram lot.

And hence...Annoyance #2



3 comments:

cw2smom said...

She obviously wasn't listening! Oh how I agree! Customer service is lacking horribly! But, I think with the economy like it is..we'll see a big turn around in the customer service area as businesses will have to compete once again for our money and the employees will be grateful to have jobs, even if they are in the service industry! If I am dreamin'...well, we can all hope for changes, huh! Blessings Girls! Lisa

C. Beth said...

:-O Geez, lady!!! That's nuts.

jiggins said...

I am a stickler for customer service, being in that industry myself - I cannot stand the idea of someone like a "deli assistant" doing whatever is easiest for them rather than you. It's difficult enough with the shoestring budget that alot of the World is on as it is...